While EasyJet seem to be an appropriate name for the airline in my experiences, their sibling EasyCar is a quite different matter. Two months ago my parents booked and paid for a rental car in Portugal. When they arrived however – the staff at National/Alamo, which is the EasyCar agent in Portugal – told them, that EasyCar hadn’t paid them.
To sort matters out and get them the car at the rate they paid to EasyCar, I’ve been trying to get in touch with EasyCar by web and by phone. Unfortunately they seem to do a pretty good job of hiding and ignoring me so far. Their phone numbers can only be dialled from with the UK and while they did se the question I left at their website – the only response was “we’ll examine it” – and nothing further.